Sales, servicing, repairs, loans and rental for mobility scooters in and around Muirkirk.
Local visits by agreement
Choose the closest match and we’ll take you to the enquiry panel. You can explain the rest there.
From a tired crawl to a charger that will not behave, start by telling us what changed. We cover Muirkirk and nearby areas, with visits agreed before anyone sets off.
On the workbench
We inspect the problem, explain the sensible options and agree the cost before work begins.
Where a safe, practical repair is possible and suitable parts are available, we’ll explain the options. If a repair would not be sensible or economical, we’ll say so plainly.
The short route
Describe the scooter, the fault and roughly where you are.
We’ll discuss the likely visit, checks and call-out cost first.
You get a practical answer, with extra work agreed before it happens.
03 — Clear costs
We’ll confirm the call-out price and what it includes before you book.
A quick successful repair is charged at the call-out price agreed before your visit.
Extra labour and parts are only added with your agreement.
We can discuss new, pre-owned and specialist mobility equipment, check current availability and provide an up-to-date written quotation.
Sales / specialist imports
We do not hold imported or specialist models in stock. After discussing your needs, we can check current availability and prepare a written quotation. A test ride may not always be possible.
Demonstrations
We hope to arrange home demonstrations of selected new and pre-owned scooters and powered wheelchairs through participating local retailers. This depends on agreements being completed and product availability. This planned service is separate from the Motability Scheme.
Ask about future demonstrationsThe keep-moving depot
We’re building a small, varied fleet for repair loans, short rentals and the moments when being without mobility equipment simply is not practical.
Loans & rental
A suitable scooter may be available to borrow while your own scooter is being repaired, or to rent for a temporary need. That could mean a visitor staying in Muirkirk, a temporary injury, or a journey that calls for something different from your usual machine.
Every loan or rental is subject to availability, suitability and agreement. A particular size, range or type cannot be guaranteed.
Not an emergency service
Best effort / in & around Muirkirk
This is personally offered community help, not insurance or formal breakdown cover. We may be able to attend, diagnose a fault, make a safe on-the-spot repair or help arrange the right repair—but response, repair and recovery cannot be guaranteed.
If anyone is in immediate danger or needs urgent medical help, call 999. For urgent but non-life-threatening medical help in Scotland, call NHS 24 on 111.
For hoists, transfer lifts, stand-assist equipment and powered recliners, we gather fault information and make basic visual checks without lifting a person. We do not undertake statutory examinations, fixed installation, in-warranty, certified or high-voltage electrical repairs. Specialist work goes to the manufacturer, dealer or an appropriately competent engineer.
We may be able to offer a suitable courtesy loan, but stock is limited and a loan cannot be guaranteed. We hold hire-and-reward and goods-in-transit cover for equipment collection and recovery. We are not a taxi or private-hire passenger service.
If no loan is available—or you would rather not use one—we may be able to recover the equipment. Where it is safe, suitable and within the terms of our cover, we may also offer an incidental, discretionary and one-way journey home, to our workshop, or—within Muirkirk—to the destination you were heading towards. It cannot be booked as passenger transport, and we cannot promise a later collection or return journey. If an on-site repair could recur, our advice will normally be to return home and leave the scooter with us for a proper assessment. If a repair at your destination does fail, contact us and stop using the equipment. Any further response remains subject to safety and availability, and your statutory rights still apply where our work was not carried out with reasonable care and skill.
After repair work, you’ll receive an itemised work record. Where specialist assessment is needed, we’ll add an advice notice naming the kind of competent electrician, engineer, dealer or manufacturer support to seek.
If we reasonably believe equipment is unsafe, we’ll issue a defect notice and may record its received or returned condition photographically. A signature records that the notice was received; it does not mean you accept the risk or give up any legal rights.
Before a loan or rental, we’ll show you the controls, features, safety points and visible condition. This is familiarisation, not formal training. You must be comfortable operating the device safely; seek advice from a healthcare, mobility or appropriately qualified professional if you are unsure. We do not provide professional installation.
Equipment is checked, cleaned and disinfected before handover, but it is not sterile or clinically decontaminated. Ask for enhanced cleaning if that would help—no diagnosis or medical detail is needed. Please use only manufacturer-compatible, non-destructive cleaning methods afterwards, especially on foam grips and faux-leather seats.
We’ll identify the scooter’s class and explain the main use restrictions before handover. Eligibility, minimum-age and registration rules still apply.
Your statutory rights are not affected.
06 — Tell us what’s happening
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Tell us what your scooter is doing and when you first noticed it.
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Please do not include diagnoses, medical records or other sensitive health information in your message. Any enquiry form shown here is provided by Odoo.